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Arata Expositions, Inc. welcomes you to its online ordering software – ACES. After logging in, ACES will enable you to: Place orders online through ACES or by downloading the service manual and sending the forms in to AEI. Pull up all show details and deadlines, floor plans, and facility information. Contact an Arata Customer Service Representative directly with any questions. We know you will find this program a convenient and efficient tool in planning a successful event! If you have any questions throughout your experience while using ACES, please do not hesitate to contact our customer services team at customerservice@arataexpo.com or call us at 301-921-0800.

Arata Expositions, Inc. welcomes you to its online ordering software – ACES.

After logging in, ACES will enable you to:

Place orders online through ACES or by downloading the service manual and sending the forms in to AEI.
Pull up all show details and deadlines, floor plans, and facility information.
Contact an Arata Customer Service Representative directly with any questions.

We know you will find this program a convenient and efficient tool in planning a successful event! If you have any questions throughout your experience while using ACES, please do not hesitate to contact our customer services team at customerservice@arataexpo.com or call us at 301-921-0800.

Arata Expositions, Inc. Official Logistics Carrier

T3 is able to provide competitive pricing and unmatched customer service. We will walk you through the entire shipping process to ensure you are maximizing your shipping options and minimizing costs. Our customer service team is available to answer all of your pre, on-site and post event questions, provide the necessary inbound and outbound labels and bills of lading, and make sure your shipment is delivered when and where it should be. What would it cost you if your event materials did not arrive on time or in good condition? Why take any chances??? T3 Logistics, LLC P I 866-920-4228 or E I operations@t3logistics.com

Please read carefully: The following Terms & Conditions define the respective parties’ responsibilities of the contractual agreement between Arata Expositions, Inc. (AEI) and you, the Exhibitor. Acceptance of said terms and conditions will be construed when any of the following conditions are met: <ul> <li>Signature of the Payment Authorization Form; or</li> <li>Rental furniture order is placed; or</li> <li>Exhibitors materials are delivered to either the AEI warehouse or showsite for which AEI is the General Contractor for the event; or</li> <li>An order for labor, services, and/or rental equipment is placed by an Exhibitor with Arata Expositions, Inc.; or</li> <li>Work is performed on behalf of Exhibitor by labor secured through Arata Expositions, Inc.</li> </ul> DEFINITIONS: The name Arata Expositions, Inc. shall be construed within the meaning of this contract as Arata Expositions, Inc. (AEI), and their employees, officers, agents and assigns, affiliated companies and related entities including but not limited to any subcontractors Arata Expositions, Inc. may appoint. The term Exhibitor shall be construed within the meaning of this contract as the Exhibitor and/or its employees, agents, representatives and/or any Exhibitor Appointed Contractor (EAC). PAYMENT TERMS: Arata Expositions, Inc. recognizes that your participation in this event is a vital part of your marketing program, and we want to do everything possible to make it profitable and rewarding. As a valued customer, we ask for your understanding and cooperation with regard to our payment policy. Arata Expositions, Inc. requires settlement of ALL invoices prior to the close of the show by payment in full (100%, including applicable tax is due at show site) via cash, company check, credit card (Visa, MasterCard, or American Express) and/or wire transfers. Please contact our office for wire transfer information. A $50.00 bank fee for wire transfers must be added to the amount transferred. All companies must provide a credit card authorization form with orders even when paying via cash, company check and/or wire transfer. International firms paying by company check must pay in U.S. funds drawn on a U.S. bank. All companies must provide a credit card authorization form with orders. Purchase orders are not considered payment. Your show site representative, agent, or display house must be made aware of this policy and must be able to settle the account in full as we will not bill a third party. Arata Expositions, Inc. reserves the right to withhold any services to an exhibitor for non-payment of outstanding invoices by the second day of the show. There will be a fee of $50.00 for any returned check. If the exhibitor is tax exempt, exhibitor must supply a certificate for the state in which the services are to be used. It is the responsibility of the exhibitor to advise the Arata Expositions, Inc. Service Desk immediately of any discrepancies or problems with their invoices PRIOR TO THE CLOSE OF THE SHOW. Any credit card refunds must be resolved within 30 days. If an exhibitor needs to change any charges from one credit card to another, a 4% service fee will be charged for the credit and a 4% service fee for the new charge. Any unpaid balance after the close of the show, shall be due and payable upon receipt of invoice. Unpaid balances after 30 days of invoice date will be subject to a FINANCE CHARGE, at the lesser of the maximum rate allowed by law or 2% per month, which is an annual percentage rate of 24%. ANY ORDERS RECEIVED FROM EXHIBITORS WHO HAVE AN OUTSTANDING BALANCE FROM PREVIOUS SHOWS WILL NOT BE PROCESSED UNTIL PAYMENT OF THE DELINQUENT INVOICE IS SETTLED IN FULL AND A CREDIT CARD OR CERTIFIED CHECK FOR THE NEW SERVICES AND EQUIPMENT IS RECEIVED AND CLEARED. DISPLAY LABOR TERMS & CONDITIONS RESPONSIBILITY AND INDEMNIFICATION <center> </center> DISPLAY LABOR UNDER THE SUPERVISION OF ARATA EXPOSITIONS Arata Expositions, Inc. will be responsible for the performance of labor provided under this option. Arata Expositions, Inc. does not assume responsibility for any acts of, or loss to, persons, parties and/or other contracting firms not under Arata Expositions, Inc. direct supervision and control. In no event shall Arata Expositions, Inc. be liable for loss or damage caused by delay in labor beginning work when Exhibitor request labor to begin later than the start of the working day. Arata Expositions, Inc. shall not be responsible for loss, delay or damage due to strike, lockouts and/or work stoppages, or other causes beyond Arata Expositions, Inc. reasonable control. Arata Expositions, Inc. agrees to indemnify, hold harmless and defend Exhibitor from and against any and all demands, claims, causes of action, fines, penalties, damages, liabilities, judgments and expenses (including but not limited to reasonable attorney’s fees and investigation costs) for bodily injury, including any injury to Arata Expositions, Inc.’ employees, or property damage arising out of work performed by labor provided and supervised by Arata Expositions, Inc., except when Exhibitor exercises direction and/or control over the work being performed. DISPLAY LABOR UNDER THE SUPERVISION OF EXHIBITOR: Exhibitor shall be responsible for the performance of labor provided under this option. It is the responsibility of Exhibitor to supervise labor secured through Arata Expositions, Inc. in a reasonable manner as to prevent bodily injury and/or property damage and also to direct them to work in a manner that is in compliance with Arata Expositions, Inc. Safe Work Rules and/or Federal, State, County and Local ordinances, rules and/or regulations, including but not limited to Show or Facility Management rules and/or regulations. It is the responsibility of Exhibitor to check in with the Arata Expositions, Inc. Service Desk to pick up labor, and to return to the Service Desk to release labor when the work is completed. Exhibitor agrees to indemnify, hold harmless and defend Arata Expositions, Inc. from and against any and all demands, claims, causes of action, fines, penalties, damages, liabilities, judgments, and expenses (including but not limited to reasonable attorneys’ fees and investigation costs) for bodily injury, including any injury to Arata Expositions, Inc. employees, and/or property damage arising out of work performed by labor provided by Arata Expositions, Inc, but supervised by Exhibitor. Further, the Exhibitor’s indemnification of Arata Expositions, Inc. includes any and all violations of Federal, State, County or Local ordinances, “Show Regulations and/or Rules” as published and/or set forth by Facility or Show Management, and/or directing labor provided by Arata Expositions, Inc. to work in a manner that violates any of the above rules, regulations and/or ordinances. MATERIAL HANDLING TERMS & CONDITIONS: ACCEPTANCE OF TERMS: It is understood that acceptance of the following terms and conditions will be construed when any of the following conditions are met: <ul> <li>The Shipping Information and/or Material Handling Rate Schedule is signed; or</li> <li>Exhibitors materials are delivered to either the Arata Expositions, Inc. (hereafter referred to as “AEI”) warehouse or show site for which AEI is the Official General Contractor for the event; or</li> <li>When an order for any rental equipment and/or labor is placed by the exhibitor with AEI</li> </ul> AEI’S RESPONSIBLITIES: The responsibility of AEI with respect to the goods stored hereunder shall be limited to the exercise of ordinary care and diligence by its officers and employees in receiving, handling, keeping and delivering the same. For purposes of this contract, AEI means their employees, officers, directors, agents, assigns, affiliated companies, and related entities including, but not limited to, any subcontractors AEI may appoint. AEI shall not be liable for loss or damage by natural elements, fire, heat, frost, damp, dust, moths, rust, leakage, deterioration, acts of God, vandalism, theft, civil disturbance, power failure, acts of terrorism or war, labor disputes, lockouts or work stoppages of any kind nor for other causes beyond AEI’s reasonable control. AEI LIABILITY: It is understood that AEI and its subcontractors are not insurers. The exhibitor is responsible for obtaining the proper insurance to cover their property. AEI does not provide for full liability should loss or damage occur. AEI’s liability shall be limited to the physical loss or damage to the specific article, which is lost or damaged. In any case, the liability of AEI is limited to $.30 per pound per article, with a maximum of $50.00 per item, and a maximum of $1,000 per shipment, whichever is less, as agreed upon damages and exclusive remedy. Provisions of this paragraph shall apply if loss or damage, regardless of cause or origin, results directly or indirectly to property through performance or nonperformance of obligations imposed by the offering of services to Exhibitors, or from negligence, active or otherwise, by AEI, its subcontractors or employees. This applies while these goods are in AEI’s warehouse, in vehicles for delivery or at show site. AEI shall not be liable to any extent whatsoever for any actual, potential or assumed loss of profits or revenues, or for any collateral costs, which may result from any loss or damage to an exhibitor’s material which make it impossible or impractical to exhibit same. EXHIBITORS ARE URGED TO CARRY ALL-RISK INSURANCE COVERING YOUR MATERIALS AGAINST DAMAGE, LOSS AND ALL OTHER HAZARDS FROM THE TIME SHIPMENTS ARE MADE PRIOR TO THE SHOW UNTIL SHIPMENTS ARE RECEIVED BACK AFTER THE SHOW. THIS CAN GENERALLY BE DONE BY ADDING “EXPOSITION FLOATERS” TO EXISTING INSURANCE POLICIES. IT IS UNDERSTOOD THAT AEI IS NOT AN INSURER. THAT INSURANCE, IF ANY, SHALL BE OBTAINED BY THE EXHIBITOR AND THE AMOUNTS PAYABLE BY AEI HEREUNDER ARE BASED ON THE VALUE OF THE MATERIAL HANDLING SERVICES AND THE SCOPE OF AEI LIABILITY AS SET FORTH ABOVE. PACKAGING: AEI shall not be responsible for damage to uncrated material, material improperly packed, concealed damage, pad wrapped or shrink-wrapped materials, glass breakage, or carpet in bags or poly. Additionally, AEI shall not be responsible for crates and packaging that are unsuitable for handling, in poor condition, or have prior damage. Crates and packaging should be designed to adequately protect contents for handling by forklifts and similar means. INSURANCE CLAIMS: The exhibitor must report the damage or loss at the AEI service desk at show site and complete our paperwork documenting the incident. Failure to complete the proper paperwork at show site will result in the claim being waived. The exhibitor must submit any written claim for loss or damage within (30) days of the close of the show on which the loss or damage occurred or the claim shall be considered waived. No suit or action shall be brought against AEI more than one year after the cause of action accrues. INBOUND SHIPMENTS: After the exhibit materials are placed in the booth, AEI will not be responsible for condition, count or content. Please remember that there may be a lapse of time between the delivery of shipments to the booth and the arrival of the exhibitor or exhibitor’s representative. AEI will not be responsible or liable for any loss, damage, theft, or disappearance of exhibitor’s materials after same have been delivered to the exhibitor’s booth at show site. We suggest exhibitors arrange for security services for their booth. EQUIPMENT REQUIRING SPECIAL EQUIPMENT: Fourteen days advance notice must be provided to AEI by the exhibitor in order to obtain special devices to properly load, place or reload equipment requiring such care. AEI will not be liable for any damage incurred during the handling of equipment requiring special devices if this advance notice has not been received by AEI. EMPTY CONTAINER LABELS: The exhibitor is responsible for affixing EMPTY labels (available at the AEI service desk) to containers to be stored during the show. It is understood that these labels are used for empty storage only and AEI assumes no responsibility or liability for loss or damage to contents while containers are in storage or for mislabeled containers. CLASSIFYING SHIPMENTS: AEI cannot be responsible for classifying shipments. After shipments are tendered to a carrier for shipment, AEI cannot be responsible for delivery time or damage or loss to property. OUTBOUND SHIPMENTS: All shipments received at the close of the show are subject to a final count. We will count and ship pieces as we find the shipment when we remove them from the booth to load out. All Material Handling Agreements submitted to AEI by the exhibitor will be checked at the time of pick up from the booth. Corrections will be made where any discrepancies exist between the quantities of pieces listed by the exhibitor and the actual count of such items in the booth at the time of pick up. AEI is not responsible for shipments left in booths by exhibitors. We suggest exhibitors arrange for security services for their booth. PLEASE NOTE: Where an exhibitor indicates choice of carrier for pickup, it is the exhibitor’s responsibility to arrange with such carrier for said pickup service. In order to expedite removal of freight from the show site, AEI shall have the authority to change designated carriers, if such carriers do not pick up on time or refuse to accept shipments. Exhibits not removed from the show on removal day and on which we have no shipping information will be returned to our warehouse at an additional charge to await disposition. AEI assumes no liability as a result of such rerouting or handling. PAYMENT OF SERVICES: The exhibitor agrees, in the event of a dispute with AEI or its subcontractors relative to any loss or damage to any of the exhibitor’s freight or equipment, that the exhibitor will not withhold payment in any amount due to AEI for freight handling services or any other services provided by AEI or its subcontractors as an offset against the amount of the alleged loss or damage. Instead, the exhibitor agrees to pay AEI prior to the close of the show for all such charges and further agrees that any claim the exhibitor may have against AEI or its subcontractors shall be pursued independently by the exhibitor as a complete, separate transaction to be resolved on its own merits. JURISDICTION: This agreement shall be deemed to have been made in the State of Maryland, and that any and all performance thereunder, or breach thereof, shall be interpreted, governed and construed pursuant to the laws of the State of Maryland, and the parties to this agreement consent that the Circuit Court for Montgomery County, Maryland shall be the sole forum where any cause of action arising under, or in any way related to, this agreement may be instituted. MISCELLANEOUS: Exhibitor, as a material part of the consideration to AEI for material handling services, waives and releases all claims against AEI, its employees, agents, officers and directors, with respect to all matters for which AEI has disclaimed liability, pursuant to the provisions of this contract. The exhibitor acknowledges that he or she has read this agreement, understands it and agrees to be bound by its terms, and further agrees that it is the complete and exclusive agreement between the parties. The invalidity or enforceability of any provision hereof shall not affect, modify, or impair the validity and enforceability of all other provisions herein.